Govern the AI talking to your customers
Your assistants and support bots read order history, addresses, and payment details to be useful. LogRite checks every AI call against your rules before that data leaves, finds what already sits in the logs you wrote, and names the cause when checkout slows.
Control and audit evidence aligned to
Every AI call
Checked before customer data leaves
7% → 100%
Log coverage, measured and closed
30–40%
Faster root-cause analysis with Cortex AI
PII
Auto-detected and masked before it is written
Three places customer data gets away from you
The AI answering your customers, the logs you wrote before anyone was watching, and the checkout path on the busiest day of the year.
Customer-facing AI
The support bot can see the whole order
Shopping assistants, returns bots, and support copilots read order history, addresses, and payment details to be useful. Every answer is a call to a model carrying a real customer's data. AI Warden checks each one against your rules and keeps the record of what was sent.
The logs you already wrote
Card numbers in a log file from last quarter
Payment details and personal data end up in plaintext logs long before anyone writes a rule about it. Collector Agents read the logs your systems already produce and recheck them against your rules, so data written months ago surfaces today rather than during an audit.
Peak traffic
Checkout slowed and nobody knows where
On the day traffic triples, a checkout slowdown is revenue leaving in real time. Every checkout and payment event lands as a structured log, anomalies surface against baseline, and Cortex AI reasons across the trail to name the cause rather than the symptom.
AI Warden
A helpful answer should not cost you a customer's data
To resolve a returns question, an assistant needs the order. To be useful, it needs enough of the record to be dangerous. AI Warden sits in front of those calls as a drop-in relay: each request is checked against your rules, scanned for sensitive data, judged, and then allowed, flagged, or stopped. The decision and the payload are kept either way.
Collector Agents
The exposure you already shipped
Masking data going forward does nothing about the card number written into a log file two quarters ago. Collector Agents read the logs your systems already produce, on your hosts and in your databases, and run every new rule across what is already there.
Here's what I found:
- •1,840 checkouts slower than baseline since 08:40
- •the fraud-check call is the step that regressed, not the gateway
- •6.2s average response from the provider (normal 0.8s)
- •carts abandoned climbing while the check waits
Cortex AI
Ask why checkout slowed
On peak days the dashboard tells you something is wrong and leaves the rest to you. Cortex AI reasons across your logs and AI decisions together and returns the chain: which service, which change, and what it touched, while the traffic is still there.
Built for teams selling to consumers
Wherever a model touches a customer's order, address, or payment details, the same question follows: can you show what it did.
Direct-to-consumer brands
Ship AI shopping and support features without widening your data exposure.
Marketplaces and platforms
Govern the AI touching buyer and seller data on both sides of the transaction.
Retail and omnichannel
Keep payment and personal data out of prompts and logs, with the evidence to prove it.
Know what your AI told your customers
Check every AI call before customer data leaves, find what is already in your logs, and get the cause when checkout slows. See it on your own systems.